The City of Crystal charges for water, sanitary sewer, storm drainage, street lights and recycling services. Billing is done on a quarterly basis with one third of the city billed each month. The month of a customer's utility bill is determined by their location in the city.
Customers moving into the city must contact utility billing to set up an account and customers moving out must contact utility billing to arrange for a final bill. Payments may be made in person at City Hall, by mail, in drop boxes at City Hall, 4141 Douglas Dr., and the Community Center, 4800 Douglas Dr., or by automatic payment plan online.
Automatic payment plan customers pay their bills through an electronic fund transfer from their checking or savings account, MasterCard or Visa. They continue to receive a utility bill with service information, the amount due and the date of withdrawal. Funds are automatically withdrawn from the account on the stated due date. Customers can enroll here.
Utility billing contact information:
Utility Billing
City of Crystal
4141 Douglas Drive North
Crystal, MN 55422-1696
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