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Crystal Public Works

The Water Division maintains the city’s water, sanitary sewer, storm drainage infrastructure and performs utility locates. The City of Crystal is a member of the Joint Water Commission (includes Golden Valley and New Hope) and purchases water from the City of Minneapolis.

Metropolitan Council Environmental Services (MCES) has provided funding for a new grant for Crystal homeowners needing to line, repair or replace their sewer service. The MCES grant is only for work that reduces infiltration and inflow of groundwater, stormwater or sump pump discharge into the sanitary sewer system.

MCES Grant Application Form and Guidelines/Checklist (fillable pdf)
MCES Grant Informational Flyer

• Your contractor will need to provide video of the existing sewer to the city to verify the existing infiltration and inflow problem.
• Only owner-occupied (Homestead) residential property is eligible for the MCES grant.
• The MCES grant is for 50% of the cost up to a maximum grant of $5,000.
• There is no maximum household income or income limit for the MCES grant.

Sewer lining, repair and replacement are also eligible costs under the city’s Home Improvement Grant program which does have income limits and other requirements. If you qualify for a Home Improvement Grant then you can use it in conjunction with the MCES grant but you have to apply separately for each grant. The Home Improvement Grant pays 40% of the sewer cost not covered by the 50% MCES grant, meaning that with both grants, 70% of the cost would be covered for qualifying households. The Home Improvement Grant is administered for the city by Center for Energy and Environment and you can apply online.

Crystal has a free SENSUS Customer Portal to set an alert regarding water usage (such as from a broken pipe), as well as view current and past water usage. Create your free account here. NOTE: Have your customer number and account number handy at sign up. It is on your quarterly utility bill.

Watering Restriction FAQs (Restrictions are NOT currently in place)

Illicit discharge like yard waste, fertilizer and trash damages our our lakes, rivers, and ponds . Learn to help keep streets free of debris and our environment healthy here.

Click here for Frequently Asked Questions about the water quality (other information may not apply).

Adopt-a-Storm Drain
Flood Insurance
- Get Flood Smart Q and A
Protecting water quality from urban runoff

Who should I contact...

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City of Crystal